Frequently Asked Questions
Everything you need to know about our exclusive apparel and gear.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. For limited edition drops and pre-order items, please refer to the specific timeline listed on the product page.
What is your return policy?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with tags attached.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit for our performance and lifestyle apparel.
Are your products officially licensed?
Yes, all Pandem Rocket Bunny merchandise is 100% authentic and officially licensed, ensuring the highest quality standards and design accuracy.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.